Products
AI Powered Chatbots
Guarantee a personalized self-service experience no matter the channel, with our efficient, cost-effective customer communications solutions.
Data Orchestration
Seamlessly integrate and orchestrate data from all your existing systems and sources into one single platform.
Cross Channel Messaging
Deliver relevant and personalized communication, at the right time and on the right channel, in a seamless way.
Customer Journey Tracker
Take actions of impact by mapping, visualizing and optimizing customers’ interactions in real time.
Conversational IVR
Exceed customers’ expectations by predicting their intent with our Ai-power and NLP Speech recognition solution.
Sectors
Banking
Deliver safe, secure and seamless experiences for your customers.
Retail
Deliver hyper-personalised communications to your customers to streamline from purchase to delivery.
Logistics
With many consumers now shopping online, there is a greater need for last-mile delivery companies to ensure that parcels are delivered quickly and efficiently.
Healthcare
Emergency Management solution enables customers to get the right support, quickly and without overwhelming your contact center.
Event Management
By leveraging customers’ unique data, such as network
Solutions
Self-service
Provide digital customer support to deflect calls and take pressure off your call centre.
Consent Management
Manage customers opt-in consent preferences with ease and in real-time.
Fraud Management
By speeding up the verification process for fraud resolution as customers seamlessly.
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Contact 01
Address
PO Box 16122 Collins Street West,Victoria 8007 Australia
Phone number
Call us: 190 140 2468
E-mail address
support@themesflat.com
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